Whom we serve...


SBS does not publish a list of its clients. Most of our work is confidential. However, the following summary should give you an idea of the nature of our client base and our work.
  • 77% of SBS consultants' clients are from the world's largest 500 companies. 5% are SMEs.
  • SBS consultants have worked with companies from 18 industries.
  • SBS projects range from 2 days to 24 months and from consulting to research to interim management. We even manage other consultants for our clients.
  • Client-company sizes vary from 35 to over 100,000 employees.
  • SBS consultants have served companies in 35 countries: Australia, Austria, Belgium, Canada, Cyprus, Denmark, Egypt, Finland, France, Germany, Luxembourg, Mexico, New Zealand, Norway, Portugal, Romania, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UAE, UK, USA
  • Projects managed range in size from £5000 to $116 million.
  • SBS writings include white papers for governments, benchmark and feasibility studies for companies looking to major change and case studies on cross-border project management for a well-known business school.

SBS consultants' publications include:

  • A Guide to Corporate Travel Management, Lang, Amacom, 1994
  • "A Study of Unpredictable Work Flows in a Service Industry" in Case Studies in Service Operations, Whetsel, ITP, 1996
  • "Entry Strategies for UK Service Firms into India," Whetsel & Whetsel, UK Government White Paper, London 1999
  • "Improving Sales Results, Using What You Know," Devanny & Whetsel, SBS, 2005
  • "Close More Sales: Focus on a few principles," Whetsel, Sales and Service Excellence, January 2007